The image on my dashboard (www.telraam.net) is not ideal for counting? Set the camera position correctly – Telraam Helpcenter

On your dashboard (www.telraam.net), the daily image received is not adequate and you need to reposition the camera properly in front of the street?

Please follow these steps to find the correct camera position:

You are connected to your dashboard on www.telraam.net and the picture you see is not optimal.
You will need to reposition the Telraam camera.
Reposition the camera as best you can on your window. Point the camera correctly towards the street to get the best possible image, as in the movie below (here with the first version of camera holder):

Attention: On several Telraams, we have noticed that the hinge point is sometimes too loose due to the heat, which makes the camera position move. You can solve this problem by putting a drop of glue on the hinge, at the place that gives the correct image.

In the following movie, you can see how you can do this with the new 3D printed camera holder. As you can see, fixing the camera position is made very easy by screwing the small wheel:

Please check on my.telraam.net via your mobile that the image received is now of good quality or wait until tomorrow to check the quality of your daily image on your dashboard.