What is the background image and has my camera become a surveillance camera?
The background image is a pixelated image that you can check daily on your dashboard if you have one of the two latest versions of the Telraam software (v10 or v11).
Since July 2020 (release of v10 software), the software allows you to check the camera image daily on your own dashboard, after logging in to www.telraam.net. To do so, select the "camera images" tab on the left side of your Telraam dashboard.
In August 2021, version v11 of the software was released and several improvements were made to the system. If you wish to update your Telraam software, simply follow the instructions in the following article: "Updating Telraam software by yourself".
Is your Telraam camera a security camera for this reason?
No, it is not! Telraam performs 2 actions that make it impossible for bystanders to be visible on the recorded images:
- We take a background image for a period of 30 seconds and we take the average value of each pixel for this period. The moving objects are therefore not visible.
- We convert the background image to a (very) low resolution, by "pixelization". The resolution is high enough to be able to estimate if the camera position is still good, but the resolution is so low that people are not recognizable in the image.
Only you and the Telraam administrators have access to these images. By applying these 2 techniques, the privacy of passers-by is preserved and you can always easily check if your camera is still in focus.
If you prefer not to have access to this background image, you can always indicate in the settings of your Telraam whether this image should be tracked or not. This option is checked by default.