Has data from your Telraam suddenly stopped coming through? You can update your Telraam yourself, and load the latest version of the software onto the micro SD card of your Telraam. You need a micro SD card reader for this.
Step 1: remove the SD card from the black box
Unplug your Telraam. Open up the black box.
Remove the micro SD card from the black box. You will probably need tweezers for this.
Step 2: download the Telraam software
You can download the Telraam software here (https://telraam-api.net/telraam-sd-image.zip). Note where this big ZIP file (about 4 gigabytes) has been saved on your computer.
For info: Telraam is supplied as a compressed image file that can be written straight onto the SD card. It contains a version of Linux specially designed for the Raspberry Pi, preconfigured to run the Telraam software automatically on start-up. It therefore needs no screen, mouse or keyboard.
Step 3: download Etcher
Etcher is a program which you can use to copy the Telraam software in step 1 from your computer to your SD card. It works on Windows, Linux and MacOS.
You can download Etcher here. Choose the right version for your operating system.
Step 4: write the Telraam software to the SD card
Put your SD card into the SD card reader on your computer (ignore any message that you get) and start the Etcher program. Click on "Select image".
Find and select the large ZIP file that you downloaded to your computer in step 1.
In Etcher, click on “Select drive".
Select your SD card from the list.
Click on "Flash!"
Etcher then starts to write the large file to your SD card and check it. Depending on the speed of your SD card reader, this can take from half an hour to several hours. Wait until Etcher has completely finished.
When everything is ready, you can close Etcher, remove the SD card from your computer and put it into your Raspberry Pi. Insert the Micro SD card into the Raspberry Pi in the correct direction. Check the instruction video if necessary.
You will need to reconnect your Telraam to your home Wi-Fi. Do that like this:
- Unplug your Telraam from the mains and plug it back in.
- Use your mobile device to connect to your Telraam (password: TelraamTelraam).
- On that same mobile device go to my.telraam.net (if that doens't work for you, go to http://192.168.254.1) , choose your Wi-Fi network in the dropdown list and enter your Wi-Fi password.
- Click on “save”.
Use your dashboard and 'setup' or 'installation' in the last step to check whether data is coming through: